I made an app purchase and it did not upgrade my account

To contact us for an app purchase that did not upgrade, please send us, through the contact us form, the following information:

Apple: Please send the receipt in the ticket to Customer Service.

Google Play: We need the GPA number. The GPA number will look something like the following GPA.1234-5678-9123-45678.

If you have any further questions, please contact us.