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Billing and Membership

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• My membership is going to expire soon. How do I upgrade again?

  Posted by Customer Support in 2020-04-22

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• I had an Attractive Membership as a college student and now my membership has been downgraded, why?

  Posted by Customer Support in 2020-06-01

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  in Seeking > Billing and Membership

• I don't see Seeking Arrangement on my credit/debit card statement

  Posted by Customer Support in 2020-04-27

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• I made an app purchase and it did not upgrade my account

  Posted by Customer Support in 2020-06-01

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  in Seeking

• I'm an Attractive Member attending college. How do I receive a free Premium membership?

  Posted by Customer Support in 2020-04-24

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• How do I cancel my auto-renewal subscription?

  Posted by Customer Support in 2020-04-23

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• Do you offer refunds on membership?

  Posted by Customer Support in 2020-04-27

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  in Seeking > Billing and Membership

• What is shown on my credit card statement after I make a payment?

  Posted by Customer Support in 2020-04-27

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• Can I send a payment by mail?

  Posted by Customer Support in 2020-04-23

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• I paid for a 3 or 6 month membership, but was charged more than I expected.

  Posted by Customer Support in 2020-04-22

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• How can I pay without using my personal credit card?

  Posted by Customer Support in 2020-04-22

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• My payment didn't go through - what do I do?

  Posted by Customer Support in 2020-05-13

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• Why can't I see my payment receipt on the website?

  Posted by Customer Support in 2020-04-22

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• Why can’t I make a purchase via PayPal

  Posted by Customer Support in 2020-04-22

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• How do I cancel the one-month subscription?

  Posted by Customer Support in 2020-04-22

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• Do you offer automated billing to charge my recurring Membership fees each month? (auto-renew, etc)

  Posted by Customer Support in 2020-04-22

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• Why was my Premium account downgraded to a Standard account?

  Posted by Customer Support in 2020-04-22

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• I purchased a Membership on the App, but my account hasn't been upgraded yet.

  Posted by Customer Support in 2020-03-31

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• How can I become a Diamond Member?

  Posted by Customer Support in 2020-04-23

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• Can I use a prepaid credit, debit, or gift card to pay for a premium membership?

  Posted by Customer Support in 2020-03-18

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• What's the difference between a Standard and a Premium membership?

  Posted by Customer Support in 2020-04-24

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• Why did my membership expire?

  Posted by Customer Support in 2020-03-17

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  in Seeking